SMS Terms & Conditions

Effective date: July 2026

These SMS Terms & Conditions (“Messaging Terms”) apply to the text-messaging program operated by Chefs Guild LLC, doing business as Rikyu Matcha Cafe (“Rikyu,” “we,” “us,” or “our”). By opting in, you agree to these Messaging Terms.

Program Description

When you opt in, you agree to receive customer-care text messages from Rikyu Matcha Cafe. These may include follow-up messages after your visit, pickup order confirmations, responses to your questions, and invitations to leave a review.

How You Opt In

You may provide your consent to receive text messages by giving us your mobile number and agreeing to be contacted - for example, verbally during a phone call, in person at the cafe, or through a form on our website. Consent to receive text messages is not a condition of any purchase.

The Key Terms

Message frequency: Message frequency varies.

Cost: Message and data rates may apply.

To opt out: Reply STOP at any time to cancel. You will receive one confirmation message and then no further texts.

For help: Reply HELP, email info@rikyucafe.com, or call (650) 441-0720.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

Privacy

Your mobile information is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and SMS opt-in consent is not shared with any third parties.

Changes to These Terms

We may update these Messaging Terms from time to time. The “Effective date” above reflects the most recent version, and changes will be posted on this page.

Rikyu Matcha Cafe (Chefs Guild LLC)

121 Lytton Avenue, Palo Alto, CA 94301

Email: info@rikyucafe.com | Phone: (650) 441-0720